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Shipping
We know once you’ve purchased something you are eager to get your order as quickly - and as cheaply – as possible. That’s why we offer 2 shipping methods. Please see below for more details about the Violetbabe shipping policy.
Q: How quickly will you ship my order?
A: Usually in 1-5 business days (not including holidays or weekends).
Q: What shipping methods do you use?
A: We use airmail. Express normally takes around 5-10 business days and standard shipping usually takes 14-18 business days. Please note that this is in USPS's hands and it may be quicker, or longer depending on USPS.
Q: Can you guarantee shipping times?
A: Unfortunately not as these are down to the postal service. We ship orders as soon as we are able to when we have received your payment; this is usually within 1-3 days depending on how busy we are. We do not process orders during the weekend or on holidays.
Q: How much does shipping cost?
A:
For Standard shipping
Free Shipping (Orders Over $50)
$3.99 (Orders $0.00–$50.00)
&
For Express shipping:
$13.99 (Oders $0-$150)
$19.99 (Oders $150-up)
Q: Any special offers on shipping I should know about?
A: Yes! Currently we are offering FREE standard shipping!
Q: Can I track my order?
A: Yes! Our service is fully traceable on websites such as usps.com
Q: Where do you ship to?
A: We ship worldwide
Q: What if USPS said they've delivered my order but I can't find it?
A: We're sorry but all we can do is suggest you check with family/room mates /neighbors/building security etc. We cannot be held responsible for anything shipped in good faith and stated as delivered.
Q: Can I request a refund if my order does not arrive in time for a certain date?
A: No, we are sorry but we can not refund orders that have already been shipped. You may return the order if you wish for a refund though.